Frequently Asked SANTA CLAUS Questions
for in-person visits:
What makes your Santa Visit different than the others?
We believe in the magic of Christmas! For home visits, we’ll instruct you on how to make Santa magically appear! Then, we customize your visit with personal information on the family members. Santa will know things to ensure your children believe for a long time! Plus, he can deliver personal messages or gifts which you provide!
What about COVID?
Safety is our first priority, not only for you but for us as well. We lead the way in best practices around social distancing, masks, and overall Covid-compliance. We have spent months working on the best ways to keep the magic going while offering you peace of mind! If you are concerned about an in-person visit, you should take a look at our original Virtual Visits with Santa, as well as our custom-made Santa Videos. We don’t use templates… we create each video for your child.
How much does it cost?
The cost varies depending upon the date of the visit. Christmas Eve and Christmas Day will cost slightly more.
What if we want more time with Santa?
We want the visit to be long enough to be magical and special for each child, but not so long that the children get suspicious. The longer he’s there, the more questions your youngsters will ask, so it’s best to leave while the impression is fresh and magical! Most visits last between 15-30 minutes.
What happens if we go longer than scheduled?
Well, that depends if you’re on the naughty or nice list. :o) Seriously, though, a few minutes over the scheduled time is rarely a problem! But please keep in mind that Santa has a lot of families to visit, and we don’t want them left waiting (just like you wouldn’t want to be kept waiting)! We will work with you, however, to schedule the perfect time frame, so that everyone is present and ready. If you have a larger family or anticipate needing a longer visit with Santa, we can schedule that for you in advance.
What if we have a large family?
For families with more than 5 children, please call us at 651-748-9442.
Does Santa deliver presents?
Yes! If you’d like. In most cases, Parents will leave wrapped presents in a trash bag outside the house (away from windows & doors), so that Santa can transfer them to his sack prior to entering. We’ll give you helpful hints on how to ensure each child gets the right present.
How do I schedule Santa’s visit?
In order to give impeccable customer service, we schedule our home visits by offering an arrival window. For example, if you choose 7:00pm, the arrival window might be 7:00pm-8:00pm, which means he’ll arrive anywhere in that window, ready to begin upon arrival. This allows for weather issues (The sleigh isn’t used to Minnesota!) or other unforeseen delays. And if you REALLY want to surprise your children, schedule the visit after they are in bed! Let them “catch” Santa putting the presents under the tree. Talk about MAGIC! You will treasure these photos and visits for a lifetime!
Does Santa come to parties, or just private family visits?
Santa will come wherever he’s invited! The visits you can book on this page are designed for private gatherings, and are designed to be more about the magic of the holiday, and less about a “party entertainer” (though he IS quite entertaining!) If you are looking for Santa for a large party, give us a call at 651-748-9442, as we have special packages and pricing just for you!
